Frequently asked questions

Setup takes under 5 minutes. Sign up with Google or Microsoft, connect your first integration (Fortnox, Spiris, HubSpot, Shopify or any of our 60+ systems), then ask your first question and get the answer immediately. No consultant, no technical setup.

No. You just need access to at least one of your business systems: bookkeeping (Fortnox, Spiris, Visma), CRM, e-commerce or similar. Fintower handles the rest, no finance expertise needed. CEOs and owners without a finance background are one of our most common user groups.

It depends on the plan. Starter covers one company. Grow includes one company and you can add more as a paid add-on. Scale includes 5 companies with group consolidation built in. See pricing, or contact us for groups and accounting firms.

Yes. Fortnox is one of our primary integrations and we are an official Fortnox partner. You connect via secure login in under 5 minutes, and Fintower starts pulling your accounting data immediately. No manual export needed.

An integration is a connection to an external system, such as Fortnox, Spiris, a bank, or a CRM. CSV imports do not count as integrations. See all available integrations.

When your 14-day trial ends, you choose which plan to continue with: Starter ($79/month), Grow ($259/month) or Scale ($829/month). Nothing happens automatically, you actively choose. To keep using Fintower you need a paid plan; without one your account is locked, but your data and settings are always preserved and available for export.

Yes, you can upgrade or downgrade at any time. Changes take effect at the start of your next billing period. See full pricing.

We bill monthly or yearly via credit card or invoice. Yearly plans are charged upfront and include a discount equivalent to 2 free months.

Yes. When you choose yearly billing you save the equivalent of 2 months compared to monthly billing.

One AI credit is used when you ask the AI assistant a question or request an AI analysis. Browsing dashboards and reports never uses credits — only active AI questions and analyses do. A typical user with one company uses 5–10 credits per month. Starter includes 10 credits, Grow 30, Scale 100, and your monthly allowance resets every billing cycle. You can buy top-ups anytime from $10 for 30 credits.

Yes. You can export all reports and dashboards as PDF or Excel anytime. Your data always belongs to you.

All customer data is stored in the European Union — specifically in Ireland (EU). We use EU-based infrastructure with full GDPR compliance and do not transfer your data outside the EU. Read more on our security page.

Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We are hosted on EU-based infrastructure and are fully GDPR compliant. We are pursuing SOC 2 Type II certification. We do not share your data for AI model training. Read more on our security page.

No. Fintower connects with read-only access and only reads your data. It can never write to, edit, or delete anything in Fortnox or any other connected system. Nothing you do in Fintower affects your bookkeeping.